Shipping policy
ORDER PROCESSING
Orders are usually shipped within 3-8 business days. Orders placed after cut off on Friday and through the weekend will begin processing on the following Monday.
IMPORT DUTIES & TAXES
Maison Zia covers import duties & taxes for all orders - that means you won't be required to pay any additional fees at delivery & customs processing will be fast.
MORE TO CONSIDER
Delivery times are stated in working days.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.
In some cases, order processing might get delayed for the following reasons:
- Billing and/or shipping address errors.
- The order is pending credit approval and verification.
- An order is shipped to a remote country.
- Order security verification.
- Carrier backlogs
- A product is currently out of stock
We try our best to get deliveries out to you on time, but sometimes international deliveries can take longer than expected.